Caring, professional, efficient and quick. From the ladies in the office gently reminding me of a bill I forgot to pay instead of sending it to collections to the owner himself (a master technician by the way) coming out to fix our air when another company didn't (and wouldn't respond to texts or calls!). They came out first thing the morning after we called at 6 pm, drove all over town to get the part we needed, and had us back up and running by 4. The best. I'll never recommend anyone else.
We woke up on a Saturday to our ac unit blowing hot air overnight. Called Spiker at 8 am on a Saturday, left a message, and quickly received a call back. Jay was out by 11:45 and we had cold air on by 12:15. It did help that it was an easy part to replace and it was not busy season, but they were extremely easy to work with and fairly priced. I will be using Spiker again for any HVAC needs.
We were ready to leave on a weekend trip and the A/C quit working. Jay was able to stop by and get us going again within a few hours. ALWAYS fantastic service from Jay & Bo. Thanks so much guys - you're the best!
I have worked with Spiker for the past few months, and would happily recommend them for any heating/air needs. They are professional, with quality work at a fair price. They work hard to find what the best solution is for each home and really take pride in each job they are on. A great company to do business with.
My dogs chewed the wires off the outside unit. I called Spiker and they were able to come out the same day and had us up and running again in no time. Very friendly and affordable. Will definitely continue to use them.
Bo and Jay have earned my trust as very knowledgeable, honest and fair contractors. In my opinion - no one else to call in Wichita.
As a Remodel/ Painting Contractor in the Wichita,KS area, I occasionally have a need for Heat and Air services, I have been using Spiker Heating and Air for a few years and have had nothing but an extremely Pleasant business association with them, Jay has always taken care of my customers with an Honest and Professional Attitude, Competitive pricing and in most cases given Discounts to all the Customers I have referred them to, and in some cases, gone above and beyond to assist the elderly people living on fixed incomes, People helping People, it doesn't get any better than that. I highly recommend Spiker Heating and Air for all your home Heating and Cooling Service and Repair Needs.
Really wonderful customer service. I appreciate them taking time to help me figure out why our utility bill is so high. We recently bought the house , and we're unaware of a few things concerning the furnace. They came out, and talked me through how everything works and why it cost so much to use. We now know what needs to be done. Thank you very much for being so honest and understanding of our situation.
After fighting with my home warranty company for a monthird trying to get my A/C fixed the only bright spot was dealing with Spiker Heating and Air. They responded the same day and their techs were knowledgable and friendly. They kept me abreast of the steps being taken to repair my machine and completely solved my problem. Their service was fast, professional and I cannot recommend them enough!
Called them late morning about our condenser unit making noise, I didn't expect them to come for a couple of days since it was one of the hottest days this year. They planned on coming the following day and we made arrangements for times. I received a call that afternoon the same day I called, from their secretary wanting to know if they could come that day instead. They came out assessed the problem gave me some options, did not try to sway me one way or the other, just gave the pros and cons of each decision. I made the decision, he gave me a quote and promised there would be no hidden costs. They came the very next morning, put everything in, but he realized that our old furnace was a propane instead of Nat. gas. He had to order the part for the propane, it came in, they called, he came out and put it in and there was no extra cost, even though the part and the trip was not figured in. Very professional, very friendly and courteous. Highly recommend, would call again!
Great experience with these guys. Called first thing in the morning and they came out the same day. Had my AC cooling again in no time, and the price was awesome.